Shipping policy

Delivery Policy for Liliya Jewelry

1. Shipping Locations: We offer worldwide shipping to major cities and towns. Remote areas may require additional delivery time.

2. Processing Time: Orders are processed within 1–2 business days. Delivery times vary by location and will be communicated at checkout.

3. Shipping Charges: Shipping fees, if applicable, will be displayed at checkout. Orders above a certain value may qualify for free worldwide shipping.

4. Tracking: Once your order has been shipped, a tracking number will be provided so you can monitor your delivery status.

5. Delays: While we strive to deliver orders on time, unforeseen circumstances such as weather, customs, or courier issues may cause delays. We’ll keep you updated when possible.

Cancellation Policy for Liliya Jewelry

1. Order Cancellation by Customer:
• Orders can be canceled before they are shipped. Once shipped, cancellations are not allowed.
• To request a cancellation, contact our customer support with your order details.

2. Order Cancellation by Liliya Jewelry:
• We reserve the right to cancel an order due to product availability, payment issues, or other unforeseen circumstances.
• If an order is canceled, customers will be notified promptly and receive a full refund if payment was made.

3. Refund Timeline: Refunds for canceled orders will be processed within 5–7 business days.